Agency Management

While the premise of business is straightforward, addressing the unique needs of individual Agencies, Firms, and Businesses can be challenging at best. We use the term “Agency Management” to describe the organizational and structural systems that can more efficiently support the human hierarchy of your business as well as your customer and partner ecosystems. We understand the complexities of these ecosystems as you start sharing information, payments, processes and procedures.

Various groups within these structures have their own reporting concerns, notifications, compliance issues, workflows and business rules that need to be accounted for making frictionless business processes difficult to achieve.

Over the past decade, DHx has helped our clients update and/or rebuild existing systems. We do that by carefully understanding the individual business requirements needed to be successful, and then architecting workflows and systems to support those objectives.

• Are your customers and vendors asking to be connected?
• Are you leveraging the Cloud?
• Are you confident in the reporting coming from your system?
• Are you dependent on human systems (sticky notes) to support business operations?
• Are your systems and data secure?

We want to learn about your business–let us know when you'd like to talk!