At DHx Software, we are laser focused on solving business problems, not just technical ones. Whether we are working with a large SaaS provider, a construction company, or the owner of a local manufacturing firm, we strive to understand your business problems and find a solution that works – even if the best solution doesn’t involve more software
Custom Software Solutions
Even the simplest businesses can be complicated. Many of our customers have custom-built applications that they use to manage their businesses--businesses as diverse as manufacturing and construction to healthcare and space leasing companies.
We help these companies build flexible, modern software platforms that range from the system they use to run their business to custom sales systems, warranty management systems, customer portals, and mobile applications. Our approach is collaborative. We find that most of our customers don't want to talk about technology. They want to talk about their businesses and how to make them more efficient, more secure, more sustainable, and ultimately more profitable. We excel at translating business-focused discussions into applications that are easy to use and address the nuances of each customer's business
Enterprise Resource Planning
Many of our customers have custom-built applications that they use to manage their businesses--businesses ranging from manufacturing and construction to healthcare and space leasing companies. We can help build an end-to-end systems for:
- Managing customers,
- Taking orders,
- Ordering from your vendors,
- Managing inventory,
- and more.
That way, your business can be efficient, attentive to your customers, and profitable.
Recover Old Systems
We have discovered that a lot of companies have been using the same system for fifteen or even twenty years. In many cases, these applications were custom built and have been heavily customized over time.
We help customers modernize these applications, in most cases by moving them to a cloud-based architecture and a modern database.
We balance a desire to build a clean, new application with respect for the sense that the application you currently have is built into your corporate life in many cases--we need to respect the habits of the last twenty years while building something that will serve you well for the next twenty.
Over time, many of our customers have developed intricate ways of managing their sales pipeline. Most of their methods, unfortunately, are disconnected and inefficient. We see a lot of companies using one Excel spreadsheet or Google Sheet to log leads. And, they may use a different spreadsheet or document to create a proposal. Then, they often do project management in a third system. Finally, billing comes out of a different system, such as QuickBooks.
We work with our customers to develop more efficient systems that allow you to
- track leads,
- assign them to the appropriate sales person,
- manage your forecast,
- create professional custom proposals, and
- feed data into your accounting package.
While much of our work focuses on making your internal systems more efficient, we can also help you improve communication with your clients.
Customer Portals can make your relationships with your customers stronger. They can also make your communication more efficient as customers can access information on what they have purchased, the status of their orders, etc. without having to call you and to wait for you to find the information--making it easier to manage your customers while making them happier.
In today’s competitive business world, organizations in all industries are looking for ways to get more out of their current applications and systems while adopting newer technologies. Too often, businesses use multiple systems that don’t talk to each other. Data that is carefully entered into the CRM system by the sales team never makes it into the project management system. And, that system doesn’t talk to the accounting system. Or, revenue forecasts aren’t tied to production planning and inventory levels, requiring a business owner to run the business from a spreadsheet. Or, your ERP may not talk to the system your customers use to submit orders--and on the back end, it may not take to the system you use to place orders on your suppliers.
At DHx, we have significant experience helping disparate systems talk to each other so that data is captured accurately and so that employees have access to the information they need and so that tedious processes can be automated.
Data Management and Migration
Data has become the most important asset a company can possess in a digital world. Accurate, easily available and well-organized information is key to running your business smoothly. It’s also necessary when providing superb service to customers, partners and employees.
DHx offers expertise in data management, optimization and migration. We know how to aggregate data from multiple systems and untangle complex data so it offers value to your business. We can also migrate data across platforms, including Microsoft SQL Server, Hadoop, MongoDB, Oracle, SAP, MySQL, Access and more.